Two-step verification is an additional layer of security for your account. You can read more about two-step verification here.
Some telecom services do not process SMS messages which are essential security measures (two-factor authentication) for conducting transactions on Rain. If you are having trouble receiving your two-step verification code, please try doing the following:
- Click resend code/Submit. Make sure the phone number you entered is correct, and capable of receiving SMS text messages.
- Try the phone call option.
If the above options did not work, you can download one of the following apps that work as an alternative to receiving SMS:
- Download Authy on your phone. For more information on the steps and requirements, click here.
- Download Google Authenticator on your phone. For more information on the steps and requirements, click here.
If you continue to face issues with your authentication code, please send an email to firstname.lastname@example.org.
Rain is a cryptocurrency exchange in the Middle East. Buy, sell, and store bitcoin and other cryptocurrencies, in a regulated, secure, and compliant way.